Property Management

What We Offer

XM Design provides thoughtful, reliable property management services designed to give you peace of mind and confidence in the care of your home. From residential houses and condominiums to luxury villas, we treat every property with the same attention to detail and personal touch.

  • Ideal for international owners who do not rent their property and live outside Los Cabos.

    Services included:

    • Weekly visual inspection of the property

    • General check of doors, windows, and locks

    • Basic inspection of visible plumbing and electrical systems

    • Verification of air conditioning operation

    • Coordination of service providers and technicians

    • Receipt of mail and packages

    • 24/7 emergency assistance

    • Monthly report including property status and photographs

    NOT INCLUDED: repairs, materials, deep cleaning, gardening, or pool services.

  • Designed for owners who use their home seasonally and require full remote oversight.

    Services included:

    • All services from the Basic Package

    • Payment and monitoring of utilities (electricity, water, gas, internet)

    • Supervision of cleaning, gardening, and pool services

    • Scheduled preventive maintenance

    • Coordination and supervision of repairs

    • Cost estimates submitted for owner approval prior to work

    • Property preparation before owner arrival

    • Property inspection, closing, and securing after departure

  • Additional services for properties offered as short-term or vacation rentals.

    Services included:

    • Listing and management on rental platforms (Airbnb, VRBO, Booking)

    • Calendar and rate management

    • Guest communication in English and Spanish

    • Check-in / Check-out coordination

    • Scheduling of cleaning between stays

    • Guest issue resolution

    • Monthly income and occupancy reports

    Management fee:

    12% – 15% of gross rental income

    (Cleaning and laundry services are charged per stay)

Residential Homes

  • Ideal for condominiums with an active HOA.

    Services included:

    • Weekly property inspection

    • Direct coordination with the HOA

    • Monthly status report

    • Emergency assistance

    • General interior supervision of the unit

  • Services included:

    • All services from the Basic Condo Care Package

    • Payment and monitoring of utilities

    • Supervision of cleaning services

    • Coordination with condominium management

    • Property preparation before and after owner stays

  • Management fee:

    • 10% of gross rental income

    • Up to 12% for high-end condominium properties

Condominiums

  • Designed for high-value villas and premium clientele.

    Services included:

    • Frequent inspections (2–3 times per week)

    • Supervision of premium staff and service providers

    • Detailed inventory control

    • Customized reports with photographs

    • Coordination of specialized maintenance services

    • Priority 24/7 support

    • Full preparation of the villa for owners or VIP guests

  • SServices included:

    • Full management of luxury vacation rentals

    • Personalized guest check-in

    • VIP guest support

    • High-level issue resolution

    Management fee:

    15% – 20% of gross rental income

Villa’s

Concierge & Lifestyle Services

  • • Pre-arrival grocery stocking

    • Private chef services

    • Transportation and private driver coordination

    • Tours, yacht charters, and exclusive experiences

    • Fully personalized stay coordination

Our Process

Plan with Purpose

Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.

Collaborate Openly

You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.

Unique Approach

We approach every project with a fresh perspective, taking time to understand what makes a solution feels thoughtful

Built on Trust

We lead with honesty and transparency and a commitment to doing what’s right at every step.

  • "Creative, reliable, and genuinely passionate about what they do."

    Tommie Atkins

  • "A professional team that delivers on their promises."

    Leon Nichols

  • "Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others."

    Lulisa Montes

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you as soon as possible.